Terms of Service

Last Updated: March 21, 2025

1. Introduction

Welcome to Samplr ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our website located at trysamplr.com ("Site") and our personalized fragrance kit services (collectively, "Services"), and outline your rights and obligations when using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our Services.

2. Age Restriction

Our Services are intended for users who are 18 years of age or older. By using our Services, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use our Services.

3. Service Description

Samplr provides personalized fragrance kits based on your preferences. Users take a quiz and are matched with perfumes or colognes that we believe will align with their preferences. Selected products are then shipped to the user.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice.

4. Shipping and Delivery

We currently only ship to locations within the continental United States. Delivery times are estimates and not guaranteed. Samplr is not responsible for any delays caused by shipping carriers or customs.

You are responsible for providing accurate shipping information. We are not responsible for deliveries that fail due to incorrect address information provided by the user.

5. Payment Terms

All prices listed on our Site are in US dollars. By making a purchase, you authorize us to charge the payment method you provided for the amount indicated.

All sales are final. We do not offer refunds for any purchases made through our Services.

In the event that a product arrives damaged, please contact our customer service within 7 days of receipt.

6. User Data and Privacy

We collect and process personal data solely for the purpose of fulfilling your purchase and providing our Services. This includes but is not limited to your name, shipping address, email address, and fragrance preferences.

For more details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

7. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Samplr or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our express written permission.

8. Product Disclaimers and Liability

While we make every effort to accurately describe our products, we do not warrant that product descriptions or other content on our Site is accurate, complete, reliable, current, or error-free.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Users with known allergies or sensitivities to fragrances or cosmetic ingredients should review product ingredients carefully or consult a healthcare professional before use.

Samplr is not liable for any allergic reactions, skin irritations, or other adverse effects that may result from the use of our products. By using our products, you assume all risks associated with their use.

In no event shall Samplr, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services, including but not limited to loss of revenue, profits, or data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Your continued use of our Services after any modifications indicates your acceptance of the modified Terms.

It is your responsibility to review these Terms periodically to stay informed of updates.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Samplr

139 Baker St

San Francisco, CA 94117

Email: support@trysamplr.com